Ripoff Report is one of the most popular consumer complaint websites available today. Users can visit the site, register and post their problems. Ripoff Report works with just about any kind of gripe a consumer could have with a company, from scams, fraud, and general complaints to lawsuits. Users can post reviews as well. Other consumers can search Ripoff Reports for a business they may be considering and look for any past problems that could be a red flag. Users can see reports for specific locations (even if the business is a large chain). The report includes contact information for the company, the issue as reported by the user and any resolutions or updates to the situation. This information is extremely helpful when considering a new company. Ripoff Report helps keep businesses in check and gives the consumer a platform to voice their complains and find a resolution (or warn others if no resolution is offered).Show more screenshots »
Ripoff Report has been helping consumers since 1998. The creators of the site learned from their own experiences and felt that a better tool was needed to aid consumers in correcting problem situations with businesses. They found that even themselves, as business people, would sometimes chalk something up to simply the way things are when in reality they were ripping off a customer. After deciding that this was not acceptable behavior, the concept behind Ripoff Reports was born.
There are a number of sites that offer consumers a place to voice their issues with businesses and ask for a resolution. Ripoff Report does this, but it carries a lot of weight with a large user community and a lot of popularity. Many people turn to Ripoff Reports to help find a resolution and get answers for why they were treated poorly by a business.
The Ripoff Report homepage has a lot going on and may seem a little distracting to a new user. It only takes a few seconds to adjust and learn how to navigate the site. A bold red and black color scheme helps add urgency to the nature of the site. Users can quickly file a report, update reports, read the latest reports, and locate other consumer resources using the helpful navigation bar that runs across the top of the homepage.
In order to post a Ripoff report, the user must register. This can be done by clicking the grey “Register to File a Report” link at the top right hand corner of the homepage, beside the login link. The site asks for an email address, display name, real name, mailing address, phone number, and preferences (such as being contacted or receiving information or updates). After submitting the information, the user’s password is sent via email and they can login.
Ripoff Report benefits when more consumers post their issues or respond to existing issues. The site offers free membership and access for all users. This is a big plus and important in keeping the process open and accessible to all involved.
Any consumer could appreciate what Ripoff Report can do for them. Even if the user has never experienced a serious rip off situation themselves, there is no telling when they might run into a problem later. It is not all bad for businesses either. Through Ripoff Report, companies can clear their name and prove to consumers that they do care about the customer.